Terms of service

This website is owned and operated by Hangzhou Tingyun International Trade Co., Ltd. (operating under the brand name WNP Cushion). Throughout the site, the terms “we”, “us”, and “our” refer to Hangzhou Tingyun International Trade Co., Ltd.

By visiting our website (wnpcushion.com) or purchasing products from us, you engage in our “Service” and agree to be bound by the following Terms of Service, including those additional terms, conditions, and policies referenced herein or available by hyperlink.

1. Use of Our Website

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may use our website solely for browsing products, contacting us, and placing secure e-commerce orders.

You may not use our website or products for any illegal, fraudulent, misleading, or unauthorized purposes. A breach or violation of any of these Terms will result in an immediate termination of your access to our Services.

2. Accuracy, Completeness, and Timeliness of Information

We make every reasonable effort to display product specifications, sizing, colors, materials, and descriptions as accurately as possible. However, actual product colors and textures may vary slightly due to device display settings, photography lighting, and standard manufacturing tolerances.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update website information at any time without prior notice (including after you have submitted your order).

3. Billing and Payment Terms

To provide a clear and secure checkout experience, our billing and payment terms are as follows:

  • Currency: All prices displayed on our website are denominated and charged in United States Dollars (USD).
  • Payment Processing: Payments are processed securely via authorized third-party payment gateways (including Visa, Mastercard, American Express, Discover, Diners Club, and Google Pay).
  • Data Security: We do not store, retain, or have access to your full credit or debit card details on our servers. All financial transactions are encrypted using Secure Sockets Layer (SSL) technology.
  • Order Verification: We reserve the right to refuse or cancel any order if we suspect fraudulent or unauthorized transaction activity.

4. Intellectual Property

All content included on this website, such as text, graphics, logos, images, product descriptions, layouts, and software, is the property of Hangzhou Tingyun International Trade Co., Ltd. and is protected by applicable copyright, trademark, and intellectual property laws.

WNP is a registered trademark of Hangzhou Tingyun International Trade Co., Ltd. (USPTO Reg. No. 6,683,264). Any unauthorized reproduction, modification, distribution, or commercial use of our intellectual property is strictly prohibited.

5. Limitation of Liability and Disclaimers

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. In no case shall Hangzhou Tingyun International Trade Co., Ltd., our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind arising from your use of any of our services or products.

6. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by, construed, and enforced in accordance with the laws of the People's Republic of China, without regard to its conflict of law principles. Any legal disputes arising out of these terms shall be resolved in the competent courts of our business registration jurisdiction.

7. Updates and Changes to Terms

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check our website periodically for changes.

8. Contact Information

Questions about the Terms of Service, corporate identity, or billing terms should be sent to us at:

Hangzhou Tingyun International Trade Co., Ltd.

  • Corporate Address: 12th Floor, Building 1, Xiaoshan Chamber Of Commerce Building, No. 185 Jincheng Road, Beigan Street, Xiaoshan District, Hangzhou, Zhejiang 311256, China
  • Email: support@wnpcushion.com
  • Phone: +1 951-378-3466