Payment Policy

1. Secure Transaction Infrastructure

All financial transactions on our website (wnpcushion.com) are encrypted and secured using standard Secure Sockets Layer (SSL) technology. Payments are processed securely through Shopify and its authorized payment service providers. We currently accept Visa, Mastercard, American Express, Discover, Diners Club, and Google Pay.

2. Accepted Payment Methods

We accept the following payment methods at checkout:

  • Credit and Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club
  • Digital Wallets: Google Pay

Payment must be completed in full at the time of purchase during the checkout process.

3. Prices and Taxes

All prices are displayed in U.S. dollars and exclude applicable sales tax. Where required, sales tax will be calculated at checkout based on the customer's shipping address. No hidden service, handling, or transaction fees will be added.

4. Payment Verification and Risk Control

To prevent unauthorized or fraudulent transactions, some orders may be subject to automated security verification by our payment processing partners and risk-control systems prior to shipment. If an order fails verification, the transaction will be declined, the order will be canceled, and any pending authorization will be voided.

5. Failed or Declined Payments

If your payment is declined or unauthorized by your card issuer or payment provider, your order will not be processed. Please contact your financial institution or use an alternative payment method to complete your purchase.

6. Order Confirmation

Upon successful payment processing, an automated order confirmation containing your order details and payment summary will be sent to the email address provided at checkout.

7. Contact & Corporate Information

For questions or issues regarding billing, payments, or transaction security, please contact us:

Hangzhou Tingyun International Trade Co., Ltd.

  • Corporate Address: No. 185 Jincheng Road, Beigan Street, Xiaoshan District, 12th Floor, Building 1, Xiaoshan Chamber Of Commerce Building, Hangzhou, Zhejiang 311256, China
  • Email: support@wnpcushion.com
  • Phone: +1 951-378-3466